Paper Example on Quality Planning, Assurance and Control

A whole product is a paramount product that is complete in all ways to entice the customers to buy it. Ensuring a finished product to the customers requires a quality management plan. The quality management consists of three paramount categories. These classes are quality planning, quality assurance, and quality control. These groups contribute to the product success in the market place. The latter depends on whether or not the product meets the customer satisfaction. In this paper, I will discuss the project quality planning, quality assurance and quality control and the role that these categories play in making a product whole. I will outline the elements of products that do meet the customer expectations. I will conclude by identifying a particular project effort and characterize the end product defined by the clients who receive the final product deliverables. What a summary of the key points highlighted in the paper write-up is also included.

Discussion

A whole product is a paramount product that is complete in all ways to entice the customers to buy it. A core product is accompanied with additional components that are required to attract the customers to buy. The concept of whole product closes the chasm between the product an enterprise promises the clients they will deliver and the product the company does offer at the end. When a product meets the customer expectations, it lives up to its value proposition. Quality planning plays a role in the delivering of a whole product by identifying the quality standards expected of the product about the project relevance and strategizing on how a product meets the clients' expectation and preventing the risks that may challenge the product conformance to achieve the required quality. Product evaluation is performed through a quality management plan.

In the master plan, a quality policy is required. The quality policy outlines the objective of the organization about quality. It describes how far a team is willing to "bend" to achieve the desired product quality. In my particular project type, for example, the quality policy statement may be "it does not matter how long the software development procedure takes, we shall ensure a stable, user-friendly antivirus free program."

The next step in the management plan is determining the person who is in charge of the organizations' project. A whole product is developed through team work. Placing the overall project management burden on the project manager alone is exhausting. A successful project master plan outlines the project; the organization's infrastructure describes the project participants in the developing plans and reporting chains in case of difficulties and the expectations of all the participants in the development plan. In my particular project, health consultation and response software, the person in charge of the project is the project manager. The project manager is a person with excellent management skills and has basic knowledge of software development. A team of employees helps him or her.

This team consists of the actual software developer, software engineer, consulting software engineer, computer programmer and the software publisher. The software developer is responsible for researching on the project, designing it, programming it and testing if the program meets the promised expectations. The software engineer is expected to apply the rules of software engineering and ensure or evaluate if the formulated software is compatible with the computer's specifications. The consulting software engineer is supposed to offer guidance on how the software should be implemented using the current market approach. The programmer of equipment is responsible for only creating the program of the machine. The software publisher plays the role of transmitting the language elements of the documentation in the local dialects. They are also responsible for marketing the software to the clients and creating demand for the software. The infrastructure required for developing the project is computers compatible with the used programming languages used and a secure location with uninterrupted power supply.

The phase of the management plan that requires an organization to state the objectives the product answers the question of where the project is going. The objectives outlined should be detailed. My health project software is a platform for patients with access to a computer with internet connection to interact with health service providers through the set web portal. The program is different from another patient to doctor interactive software's as it offers a feedback within five minutes. The program will be beneficial as it helps reduce the number of patients who attend hospitals to seek medical aid but go back home unattended. The software will benefit citizens of developing countries. Defining how a product will meet its objectives is paramount. My health project software requires a budget of ten thousand dollars, the outlined team of experts mentioned above, computer equipment's, a secure location and uninterrupted power supply.

Quality assurance is a means that is expected to address the product. It is a set detailed instruction that proves that the project meets the required quality and standards. Determining if the product meets the required quality and standards is done by checking the project specifications against the set achievable targets. Project quality assurance is done by setting the required specification. When the required specifications are set a method that can be used to compare data attained to the set goal should be implemented. The latter is done by developing and applying units' measurements known as metrics. The parameters will determine the degree of faithfulness of the software to its outlined specifications. The metrics help to connect the product specifications, assurance activities, and the setting themselves. An example of a metric for My Health project software includes the Requirements; "how many patients log into the portal in a day?" Specification; Ensures that clients are given a response within five minutes, Assurance Activity: Determine how many patients are given a relevant feedback within a length of forty-eight hours and metric; the system measures the quality assurance through the number of responses provided within twenty-four hours. After defining parameters that are required resources should be identified. Responsibilities are then assigned to a particular entity. In My Health project, for example, resources that are needed to ensure that the metric is met is ten thousand dollars, the outlined team of experts mentioned above, computer equipment's, a secure location and uninterrupted power supply and fast internet connection. The quality assurance plans usually list all activities in one place and helps one manage the project quality that contributes to the whole product.

Quality control plays the role of making a product whole by monitoring the specific project results to determine if they meet the relevant quality standards and look for ways to get rid of unsatisfactory performance. Quality control analyses the performance and helps rectify the problems that arise. Project quality control ensures that the monitored concrete project results go according to plan. If the results of the product are wrong, the project team work towards a corrective action. Corrective actions are done by analyzing the short comings and improving the quality assurance activities and update the quality assurance plan. In My Health Project software using the principle of quality control, the software can be monitored to see if it is user-friendly. There might be questions by the clients having a difficulty interacting with the portal. It is the responsibility of the team of developers to take corrective action. The portal can be made user-friendly by using legible font's sizes and formats and also illustrations.

The element of the whole product strategy consists of steps that include a tracking a solution to a problem down to its source. The steps required to develop a product are characterized in different steps. The latter is evident in the quality planning category of project management. The element of defining products will solve problems which can be built upon or some organizations can borrow and those that are regarded to be of no value to the business. This element is outlined in the quality assurance step in project management. My health Project Software as a whole product to its customer ensures that the software serves people adequately. With disregard to whole products concepts, the software is likely to attain limited profit. My Health project software is aimed at introducing a new technology that offers the promised service to the clients' satisfaction. My health project as a whole product includes the following aspects. When the new software is completed to the customers an after sale service of installation and upgrading of computers is offered.

Additional programs that aid the development of the main program should also be made available at a reasonable price. The software publisher, on the other hand, will ensure that the software documentation is translated into local dialects and other foreign languages to make the software easy to use. During the system implementation, training should be offered to the individuals entrusted with interacting with the system. The software is accompanied with a feedback platform through the social media where its clients can seek assistance in case they have difficulties using the system. To ensure flexibility of the program, its developers should look at current and future possible changes in technology. My Health Project program as a whole product then fuelled by steps taken during quality management.

The end product will be user-friendly, fast, easy and reliable and relevant to the clients. The system will be fast in giving reliable, relevant solutions to health problem by people without the need to go to the hospital itself. Hospitals that will buy this software will praise it for being compatible with the machines they are currently using, the programs portability and the adequate training offered during implementation. The system is also kept safe from viruses and malicious people such as hackers who might want to hack the system. For citizens with difficulties understanding their specific countries national language, the system offers translations so that even the people who are illiterate can be able to access the system. The effort put into the project through quality management and the concept of a whole product, from Geoffrey A. Moore's publication Crossing the Chasm, enables the My Health Project software to be valued as a whole product by its consumers. The latter then fuels the success of the product.

Conclusion

The concept of whole product closes the chasm between the product an enterprise promises the clients they will deliver and the product the company does offer at the end. When a product meets the customer expectations, it lives up to its value proposition. The quality policy outlines the objective of the organization about quality. It describes how far a team is willing to "bend" to achieve the desired product quality. A whole product then developed through team work. Placing the overall project management burden on the project manager alone is exhausting. A successful project master plan outlines the project; the organization's infrastructure describes the project participants in the developing plans and reporting chains in case of difficulties and the expectations of all the participants in the development plan. The phase of the blueprint that requires an organization to state the objectives the product answers the ques...